Aircall
Cloud phone and customer communications platform with AI tools
43 tools in our directory are marked as best for Support teams, from 16 sections: Documentation (7), Monitoring & Observability (7), Productivity & Collaboration (6), Freelance & Business (4) and 12 more sections.

Cloud phone and customer communications platform with AI tools

Manage app store reviews, ratings and ASO in one dashboard

AI agent platform for customer support, with no per-seat pricing

Open source status page for sharing incidents and downtime updates

Free open source screen recorder that shares recordings as links

Open source customer support inbox for chat, email and social

Mac screenshot and screen recording app with annotation tools

Shared inbox, live chat widget and AI agent for customer support


Business phone, contact center and AI agents in one platform

Visual platform for building AI agents, workflows and RAG apps

Open source forum software for communities and support hubs

Knowledge base software with AI search, chatbot and editing tools

Shared inbox and helpdesk for support, sales and ops teams

Digital experience analytics that captures every user interaction

Hosted docs platform with Git sync and content review

AI tool that turns workflows into narrated video how-to documentation

Knowledge base software for help centers, team docs and AI answers

Knowledge base software for docs, SOPs and help articles

Open source logs, traces and session replays for debugging

AI agents for customer support and ops, built from your own knowledge


Helpdesk with a built-in AI agent for customer conversations

Screen recorder for bug reports with logs and device details

AI assistant that answers questions from docs and past tickets

No-code builder for AI chat agents on WhatsApp and websites




Visual website feedback that sends bug reports to Jira or Trello

Open source session replay and product analytics you can self-host

Open source status page, uptime monitoring and incident response

Product analytics, in-app guides and feedback for product teams

Open source library for recording and replaying web sessions


Team knowledge base with AI search and docs that stay current

Hosted status pages for sharing service status during incidents


Collect website feedback, bug reports and session replays

Platform for building, testing and deploying voice AI agents

Platform for building and launching chat and voice AI agents

Open source web-based helpdesk and ticket system you host yourself

Customer service platform with AI agents for support teams
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