About Helpjuice
Helpjuice is knowledge base software for writing, organizing and sharing help articles. It is aimed at support, operations and HR teams that want answers in one place.
What it does
Helpjuice gives teams an editor for articles, a planner for deciding what to write next, and a search box for readers to find answers. Articles can be made public or limited to certain users and groups. The product also includes AI search and a chat assistant that help people find answers faster.
Key features
- Kanban planner for article topics
- Access limits by user or group
- Translations in more than 50 languages
- AI search and chat for readers
- Browser extension to turn web pages into articles
Who it's for
Support teams that want fewer repeat questions, operations teams writing standard procedures, and HR teams onboarding new staff. It also fits documentation teams that need one source of truth.
Pricing and good to know
A 14-day free trial is offered, and the site says no credit card is needed. Plans beyond the trial are listed on the pricing page. A knowledge base stays useful only with regular upkeep, so decide early who will own articles and review them.
Highlights
- Plan article topics on a kanban board
- Limit articles to certain users or groups
- Translate articles into more than 50 languages
- Search and chat with AI for quick answers
- Turn web pages into articles with a browser extension
