About AppFollow
AppFollow is a platform for handling app store reviews, tracking ratings and improving app store listings. It covers reviews from several stores and adds AI tools for replies, tagging and reports.
What it does
AppFollow collects reviews and ratings so teams can read, tag and reply to them in one place. AI tools can draft routine replies in a brand voice, and sentiment tracking shows how feedback changes over time. Custom alerts and reports keep teams informed, and the platform can send updates to Slack or Tableau. It also tracks app store keywords, rankings and competitors for app store optimization.
Key features
- Reply to app store reviews, with AI-assisted drafts
- Tag and sort reviews by topic
- Alerts and reports for ratings and reviews
- Keyword and ranking tracking for app store listings
Who it's for
App developers, support teams and growth teams that receive many reviews and want to respond faster. It is also used by teams that track app store rankings as part of marketing.
Pricing and good to know
The homepage offers a free trial and a demo request, and it says sign-in works with Google or SSO. Plan prices are not given in the text reviewed. The product can connect to Claude, ChatGPT and other AI apps that support MCP, which the site describes as a way to ask about reviews in chat.
Highlights
- Reply to app store reviews, with AI-assisted drafts
- Tag and sort reviews by topic
- Alerts and reports for ratings and reviews
- Keyword and ranking tracking for app store listings
