About FullStory
FullStory is a digital experience analytics platform. It records how people use websites and apps so teams can find friction and fix it.
What it does
FullStory automatically captures user interactions across your digital experience. Teams can review these sessions, find points where people get stuck, and share context with product and support staff. The same data can give automated tools the context they need to spot problems.
Key features
- Automatic capture of every user interaction
- Session context for finding friction points
- Insight into customer and employee needs
- Data that automated tools can use to spot problems
- Demo available to see the product in use
Who it's for
Product, digital and customer experience teams that want to see where users struggle. It also suits support and research teams that need evidence from real sessions.
Pricing and good to know
Plans are arranged through the company, and visitors can request a demo from the site. Because the platform records interactions in the browser, privacy settings and consent rules matter for how you set it up.
Highlights
- Automatic capture of every user interaction
- Session context for finding friction points
- Insight into customer and employee needs
- Data that automated tools can use to spot problems
- Demo available to see the product in use
