About Heap
Heap is a product analytics platform that records user interactions automatically after a single snippet is installed. The site says it has now joined Contentsquare.
What it does
Heap captures clicks, page views and other interactions without manual event setup, so teams can look back at data they did not plan to track. It includes session replay, funnel analysis and an assistant called Sense Chat that answers questions in plain language. The aim is to find friction and opportunities in the user experience without writing tracking code for each event.
Key features
- Automatic capture of user interactions
- Session replay linked to key actions
- Sense Chat for plain-language questions
- Funnels and conversion analysis
- Alerts on friction points
Who it's for
Product, growth and marketing teams that want a complete data set without writing tracking code for every event. Companies that run products on several platforms will find the cross-platform capture useful.
Pricing and good to know
The site lists a free trial and a contact-sales option for larger plans. Heap is now presented alongside Contentsquare, so the product and its plans may change. Check the vendor's pricing page for current details. Automatic capture is convenient, but it is worth reviewing what gets recorded on pages with sensitive data.
Highlights
- Capture interactions without manual setup
- Watch session replays tied to actions
- Ask questions in plain language
- Analyse funnels and conversions
- Spot friction points automatically
