About Twenty
Twenty is an open source CRM for teams that want to build a customer system that fits their business. It gives technical teams the building blocks to shape records, views and workflows.
What it does
Twenty stores companies, people, opportunities, tasks and notes in a workspace. Teams can build dashboards to see sales and pipeline data, and set up workflows that run steps automatically. The product is designed to adapt as the business changes, so you can add fields and processes later without starting over.
Key features
- Companies, people, opportunities and tasks records
- Notes attached to records
- Custom dashboards and views
- Workflow automations
- Building blocks for a custom CRM
Who it's for
Twenty suits technical teams, startups and product teams that want a CRM they can change to match their process. It is a good fit for companies that have outgrown spreadsheets but find standard CRMs too rigid.
Pricing and good to know
The project is open source, and the site also offers a hosted option and a demo for teams that want help. The listing does not state the hosted prices. Customizing the CRM takes technical skill, so plan for someone who can maintain it over time.
Highlights
- Companies, people, opportunities and tasks records
- Notes attached to records
- Custom dashboards and views
- Workflow automations
- Building blocks for a custom CRM
