About SurveyMonkey
SurveyMonkey is an online survey and form builder used for customer feedback, employee surveys, market research and event sign ups. It is one of the best known tools in its category.
What it does
You choose a template or start from a blank survey, add your questions and send the survey by link or email. Responses are collected and summarized in charts that you can filter and export. Additional features include a research panel, integrations with business apps and admin controls for teams that manage many surveys.
Key features
- More than 400 survey templates to start from
- Integrations with more than 200 business apps
- Access to a research panel of survey respondents
- Employee, customer and event feedback surveys
- Admin controls and compliance features for teams
Who it's for
HR teams, marketers, researchers and customer experience teams that run regular surveys. It suits organizations that want a familiar tool with templates and reporting built in.
Pricing and good to know
SurveyMonkey offers a free plan to get started, and paid plans add more questions, responses and analysis features. The product is web based, so you can build and send surveys from any modern browser. Free plans have limits on responses and features, so review them before running a large study.
Highlights
- Start from more than 400 survey templates
- Connect to more than 200 business apps
- Reach respondents through a research panel
- Send surveys by link or email and see results live
- Use admin controls for teams and data protection
