About Formbricks
Formbricks is an open source experience management platform for surveys and customer feedback. It can run on your own servers and connect to your own database.
What it does
Teams build surveys for products and customers, then combine responses with order, ticket or other data stored in their own database. The Experience Suite is aimed at organizations that want to keep feedback under their own control. AI analysis of open text comments can use the model provider that the company has approved. Self-hosting means the data stays on infrastructure you manage, rather than on a vendor's cloud.
Key features
- Surveys for products and customers
- Self-hosted on your own servers
- Responses joined to your own database
- AI analysis with your chosen model
- Open source code on GitHub
Who it's for
Product and customer experience teams, and organizations that want feedback data to stay inside their own infrastructure.
Pricing and good to know
The core project is open source, and a trial license is available for the Experience Suite. Running it yourself means you manage hosting, updates and backups. Check the license terms that apply to your use before you deploy it at scale.
Highlights
- Surveys for products and customers
- Self-hosting on your own servers
- Responses joined to your own database
- AI analysis with the model provider you choose
- Open source code on GitHub
