About HubSpot CRM
HubSpot CRM is a customer relationship tool for small businesses. It keeps contacts, deals and sales activity in one place and includes AI helpers.
What it does
The CRM stores contact records and their history, so the team can see past conversations before a call. Deals can be tracked on a pipeline board, and reports help show how sales are moving. Existing data can be imported from another tool. Customer information can be shared across the team, which reduces the need for spreadsheets.
Key features
- Contact records and activity history
- Deal pipeline board
- Import from other CRM tools
- Reports on sales and pipeline
- Upgrade path to paid features
Who it's for
HubSpot CRM suits startups and small businesses that want a shared customer record without paying for software at the start. Sales teams and small service firms can use it to keep track of leads and clients.
Pricing and good to know
The CRM is free with no expiration date, and no credit card is needed to start. Paid upgrades add more features as the business grows, and existing data stays in place when you upgrade. HubSpot CRM runs in a web browser and has mobile apps. Check the pricing page to compare what the paid plans add before you upgrade.
Highlights
- Store contacts with full activity history
- Track deals on a pipeline board
- Import data from other CRM tools
- Run reports on sales and pipeline
- Upgrade to paid features as needed
