About 17hats
17hats is an all-in-one CRM and business management system for small businesses. It combines customer records, texting, online booking, pipelines, contracts, invoices and automated workflows in one app. The company builds these features in-house rather than linking third-party tools.
What it does
You manage clients in pipelines that show where each lead or job sits. Clients can book appointments through an online scheduler, and you can send text messages from the same system. Contracts, questionnaires and invoices can be sent and tracked, and automated workflows can handle follow-ups. The site says it is used by businesses in more than one hundred industries.
Key features
- Customer pipelines and contact records
- Online booking and scheduling
- SMS texting with clients
- Contracts, questionnaires and invoices
- Automated follow-up workflows
Who it's for
Small business owners and service providers, such as coaches, photographers and designers, who want fewer apps to run their business. It fits owners who prefer one login over many separate tools.
Pricing and good to know
The site lists one all-in-one plan with a 7-day free trial. Prices are shown in US dollars, with monthly and multi-year options. Costs for texting or payments may depend on usage, so check the current terms before you sign up.
Highlights
- Customer pipelines and contact records
- Online booking and scheduling
- Text messaging with clients
- Contracts, questionnaires and invoices
