Paragon

Paragon is an integration platform that product teams can embed in their own software. It handles the connections to third-party tools so that an AI agent or a SaaS feature can use customer data.

Paragon syncs customer files and permission information from supported storage systems into your retrieval pipeline. Your application can then check access before it returns content, which helps keep permissions intact. Agents can query and act in customer tools through managed connections, using the model framework you already use. Supported events from customer tools can be forwarded into your product, with retries and rate limit handling. The company also provides pre-built connectors and lets you build custom ones for other APIs.

• Sync customer files into a retrieval pipeline for RAG
• Keep permission data in sync from file storage systems
• Let agents query and act in third-party apps
• Forward supported customer events with retries
• Use pre-built connectors or build a custom one

SaaS engineering teams and AI product teams that need many customer integrations will find it helpful. Startups that would rather not build and maintain each connector themselves are another good fit.

You can start for free, and a demo can be booked for larger needs. Paragon handles the connector work, but your application still decides how the data is used and shown. Check which third-party systems you need before you plan the rollout, since coverage depends on the connector catalog.