About Customer.io
Customer.io is a customer engagement platform for building automated messages across email, push, SMS and in-app channels. It offers a 14-day free trial with no credit card required.
What it does
Teams build journeys that send messages based on what users do, then track the results and adjust. Audiences can be segmented from customer data, and a visual design studio helps create messages without much code. The platform connects to data sources and to a range of integrations, so messages can use the information you already collect about customers.
Key features
- Automated journeys triggered by user behavior
- Audience segmentation from customer data
- Visual design studio for messages
- Analytics on campaign results
- Connections to data sources and integrations
Who it's for
Customer.io suits marketing, product and growth teams that want to message users based on actions in their app. It is also a good fit for companies that send many messages across several channels and want them managed from one place.
Pricing and good to know
A 14-day free trial is offered with no credit card needed, and paid plans are listed on the site. Costs depend on the plan you pick, so review pricing before a long-term commitment. Plan how your events and user attributes will be sent to the platform, since good journeys depend on clean data.
Highlights
- Build automated journeys triggered by user actions
- Segment audiences from customer data
- Design messages in a visual studio
- Track campaign results in analytics
