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Front vs Zammad

Front: Shared inbox and helpdesk for support, sales and ops teams Zammad: Open source web-based helpdesk and ticket system you host yourself

Comparison of Front, Zammad
Front
Visit website
Zammad
Visit website
CategoryEmail and InboxSupport and CRM
PricingFree trialFree trial offeredOpen sourceFree to self-host on your servers
Platforms
  • Web
  • Web
  • Linux
Best for
  • Support teams
  • Account managers
  • Operations teams
  • IT teams
  • Support teams
  • Self-hosters
Highlights
  • Shared inboxes for email and other channels
  • Ticketing and a knowledge base
  • Autopilot playbooks for routine requests
  • Ticket system for user support requests
  • Web-based interface for agents
  • Runs on your own servers
GitHub stars–6.1k
Last update–2 days ago

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