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Chatwoot vs Zammad

Chatwoot: Open source customer support inbox for chat, email and social Zammad: Open source web-based helpdesk and ticket system you host yourself

Comparison of Chatwoot, Zammad
Chatwoot
Visit website
Zammad
Visit website
CategorySupport and CRMSupport and CRM
PricingOpen sourceSelf-host or use hosted cloudOpen sourceFree to self-host on your servers
Platforms
  • Web
  • Web
  • Linux
Best for
  • Startups
  • Support teams
  • Developers
  • IT teams
  • Support teams
  • Self-hosters
Highlights
  • Live chat, email, WhatsApp and social in one inbox
  • Captain AI agent for routine questions
  • Help center for self-service articles
  • Ticket system for user support requests
  • Web-based interface for agents
  • Runs on your own servers
GitHub stars39k6.1k
Last update2 days ago2 days ago

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