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Twenty vs Zendesk

Twenty: Open source CRM you can shape to your own business Zendesk: Customer service platform with AI agents for support teams

Comparison of Twenty, Zendesk
Twenty
Visit website
Zendesk
Visit website
CategorySupport and CRMSupport and CRM
PricingOpen sourceFree trial14-day free trial, no card needed
Platforms
  • Web
  • Web
Best for
  • Technical teams
  • Startups
  • Product teams
  • Support teams
  • Service leaders
  • Enterprises
Highlights
  • Companies, people, opportunities and tasks records
  • Notes attached to records
  • Custom dashboards and views
  • AI agents that resolve common customer questions
  • Routing and workflows for service requests
  • Voice and messaging channels in one place
GitHub stars60.6k–
Last update2 days ago–

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