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Folk vs Zendesk

Folk: CRM for contacts, outreach campaigns and deal tracking Zendesk: Customer service platform with AI agents for support teams

Comparison of Folk, Zendesk
Folk
Visit website
Zendesk
Visit website
CategorySupport and CRMSupport and CRM
Pricing–Free trial14-day free trial, no card needed
Platforms
  • Web
  • Browser extension
  • Web
Best for
  • Small sales teams
  • Founders
  • Recruiters
  • Support teams
  • Service leaders
  • Enterprises
Highlights
  • Contact records with notes, tasks and interactions
  • Outreach campaigns across email, LinkedIn and WhatsApp
  • Chrome extension to add contacts from the web
  • AI agents that resolve common customer questions
  • Routing and workflows for service requests
  • Voice and messaging channels in one place

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