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Close vs Intercom

Close: Sales CRM with calling, email, SMS and automation built in Intercom: Helpdesk with a built-in AI agent for customer conversations

Comparison of Close, Intercom
Close
Visit website
Intercom
Visit website
CategorySupport and CRMSupport and CRM
PricingFree trialTry free, or sign up with GoogleFree trial14-day free trial, no card
Platforms
  • Web
  • Web
Best for
  • Sales teams
  • Startups
  • Agencies
  • SaaS companies
  • Support teams
  • Ecommerce brands
Highlights
  • Calls, email and SMS in one place
  • Pipeline view with a suggested next step per deal
  • Automation for follow-ups
  • Shared inbox with an AI agent named Fin
  • Ticketing for customer and back-office issues
  • Automated messages to onboard and notify customers

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