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Klaviyo vs Twilio

Klaviyo: Email, SMS and AI agents for ecommerce customer marketing Twilio: APIs for SMS, voice, email and identity checks

Comparison of Klaviyo, Twilio
Klaviyo
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Twilio
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CategoryEmail MarketingEmail and Messaging
PricingFreemiumFree trialNo credit card required
Platforms
  • Web
  • Web
  • API
Best for
  • Ecommerce brands
  • DTC marketers
  • CRM teams
  • Developers
  • Customer support teams
  • Product teams
Highlights
  • Email and SMS campaigns built from customer data
  • Composer AI agent that plans campaigns
  • Customer Agent for support questions
  • Send and receive SMS, RCS and WhatsApp messages
  • Make and handle voice calls through APIs
  • Send email through the SendGrid API

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